Customer or Sales Advisor - Italian or Dutch

Lokacija: Athens

Opis:

Ready to start a new chapter in Athens with full relocation support, private health insurance, and opportunities to grow your international career? Join Concentrix Greece as a Dutch or Italian-speaking Customer or Sales Advisor and work with international brands. Previous BPO experience isn't required. If you enjoy helping people and speak Dutch and/or Italian fluently, apply today!
 

About the Company

Concentrix is a global technology and services company that helps international brands deliver better customer experiences. With a team of more than 10,000 people in Greece and a range of international client projects, you'll have the chance to gain experience in customer support or sales while developing your career abroad.

 

Why Should You Apply?

  • Fully supported relocation to Greece – get support with your move and start your new chapter in Athens.

  • Long-term stability – an indefinite employment contract and 14 salary payments per year.

  • Health and well-being benefits – private health insurance, dental care, a free gym, and well-being activities.

  • Extra benefits – daily meal vouchers, performance-based bonuses, employee events, and access to a rooftop cinema overlooking the Acropolis.

  • International career opportunities – explore professional growth through the Concentrix International Mobility program.
     

What Will Your Day Look Like?

You'll join one of Concentrix's international client projects, helping customers find answers, solve problems, and make informed decisions. Depending on the project, your role may focus on customer support, sales, or a combination of both. You'll receive dedicated training before getting started.

Your main responsibilities will include:

  • Communicating with customers via phone, email, or chat, depending on the project.

  • Helping customers with questions about products, services, orders, payments, or billing.

  • Understanding customer needs and recommending suitable solutions or products.

  • Identifying sales opportunities, including upselling or cross-selling, where relevant to your project.

  • Keeping customer information updated in CRM systems while following project procedures and quality standards.
     

You're a Great Fit If…

  • You speak Dutch or Italian at a native or near-native level and communicate clearly and naturally.

  • You're comfortable using computers and everyday tools such as Excel and Outlook.

  • You enjoy working with people; customer-facing experience is a plus, but previous BPO experience isn't required.

  • You're ready to relocate to Athens and plan to stay for at least a year.

  • You're flexible with working hours, which may vary depending on the assigned project.
     

Ready to Apply?

If you're ready to experience life in Greece, work with international clients, and take the next step in your career, we'd love to hear from you.

Apply today and let's talk about your next career move in Athens!

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